Question 1

Do my files get uploaded to your servers?

Accepted Answer

For most tools, no. Processing happens locally in your browser using JavaScript, so your files stay on your device. If a tool requires a server upload, we state that clearly and delete the file within 24 hours.

Question 2

What file formats are supported?

Accepted Answer

Convert26 supports PDF, common image formats (JPG, PNG, WebP, GIF, HEIC), Word, Excel, PowerPoint, plain text, JSON, and several video and audio containers. Each tool page lists the exact formats it accepts.

Question 3

How long does processing take?

Accepted Answer

Most operations finish in seconds because they run locally. Large files or complex conversions may take longer depending on your device's CPU and available memory.

Question 4

Can I use Convert26 on my phone?

Accepted Answer

Yes. Convert26 is mobile-friendly and works in modern mobile browsers. Some heavier tools may perform better on a desktop or a newer device.

Question 5

Is Convert26 available in my language?

Accepted Answer

Convert26 supports 49 languages including right-to-left languages such as Arabic, Hebrew, and Urdu. You can switch language from the menu in the header.

Question 6

How do I request a new tool or report a problem?

Accepted Answer

Visit our Contact page and choose 'Tool Request' or 'Tool Problem' from the category list. We respond to most messages within 48 hours.

Convert26 Frequently Asked Questions

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